Smart Monitoring
and it all works

We ensure continuity of businesses
and peace of mind for Admins

Smart Monitoring – Atende’s proprietary solution for monitoring IT services

Ensuring business continuity is the primary and largest challenge facing IT teams today. Interruptions in the operation of IT systems prevent the proper functioning of the organisation and can result in significant financial and reputational losses.

Business-critical applications might not work optimally for a number of reasons: lack of computing power, badly-configured software, network configuration error or other internal or external factors. The key issue is to provide up-to-date information about the status of the organisation’s systems through their constant monitoring and immediate response to undesirable phenomena.

Smart Monitoring is Atende’s proprietary service which consists in 24-hour monitoring of IT infrastructure and applications, combined with a system of response to events. The primary objective of the service is to ensure business continuity. Our Smart Monitoring solution provides all those responsible for IT management with the most up-to-date information about the status of IT systems and key applications.

Smart Monitoring includes
01

business applications

02

private and public cloud

03

system software

04

IT networks

05

servers and mass storage

06

data centre infrastructure

Key features of Smart Monitoring

  • more than 1,800 monitored parameters
  • a team of 50 certified engineers
  • service model
  • flexible billing model (pay-as-you-go)
  • service available 24/7/365
  • immediate notification of events
  • notifications available by phone, SMS or email

Key benefits of Smart Monitoring
01

Business continuity

Reduced number of failures
and downtime

02

Up-to-date data

Constant access to up-to-date
information about the status
of the environment subject to monitoring

03

Time

Reduced response time
to events

04

Adjustment

Response procedures matched
to customer’s requirements

05

Availability

Increased availability
of IT systems

06

Savings

Savings resulting from the fact
that you do not need
to employ qualified engineers

Why Atende?

Top specialists and certified engineers

Smart Monitoring is not just a set of tools that guarantee up-to-date information about what is happening in the infrastructure or applications. It is also a professional team responsible for immediate response to events on the basis of individually defined and flexible procedures.

Krystian Barabasz
MANAGER OF THE CLOUD AND SYSTEM SERVICES TEAM AT ATENDE SA

See our leaflet and download the infographic

Leaflet of Smart Monitoring

PDF

Infographic of Smart Monitoring

PDF
Questions?

Don’t hesitate to contact me.

Tomasz Wiertelak

Key Account Sales Manager

ITservices@atende.pl

+48 22 295 73 00

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