and it all works
We ensure continuity of businesses
and peace of mind for Admins
Ensuring business continuity is the primary and largest challenge facing IT teams today. Interruptions in the operation of IT systems prevent the proper functioning of the organisation and can result in significant financial and reputational losses.
Business-critical applications might not work optimally for a number of reasons: lack of computing power, badly-configured software, network configuration error or other internal or external factors. The key issue is to provide up-to-date information about the status of the organisation’s systems through their constant monitoring and immediate response to undesirable phenomena.
Smart Monitoring is Atende’s proprietary service which consists in 24-hour monitoring of IT infrastructure and applications, combined with a system of response to events. The primary objective of the service is to ensure business continuity. Our Smart Monitoring solution provides all those responsible for IT management with the most up-to-date information about the status of IT systems and key applications.
private and public cloud
servers and mass storage
data centre infrastructure
- more than 1,800 monitored parameters
- a team of 50 certified engineers
- service model
- flexible billing model (pay-as-you-go)
- service available 24/7/365
- immediate notification of events
- notifications available by phone, SMS or email
Reduced number of failures
Constant access to up-to-date
information about the status
of the environment subject to monitoring
Reduced response time
Response procedures matched
to customer’s requirements
of IT systems
Savings resulting from the fact
that you do not need
to employ qualified engineers
Top specialists and certified engineers
Smart Monitoring is not just a set of tools that guarantee up-to-date information about what is happening in the infrastructure or applications. It is also a professional team responsible for immediate response to events on the basis of individually defined and flexible procedures.